Sunday, August 2, 2009

Should You Use A Script On The Phone? Why My Answer Is No.

TOKYO - JUNE 03:  An employee of KDDI holds a ...Image by Getty Images via Daylife

Telephone scripts have been alive about as long as multi level marketing has been. Everyone in the world of network marketing knows the drill. Buy a list of leads. Get a good script and get to callin’! However, is using a script on the telephone really the best idea? Here’s why I say no! At the end of the day you need to do what you feel is best for you but this is why I say a telephone script could be killing your business!

Phone scripts, no matter how conversationally they are written, always sound like scripts! There is no avoiding it. People are just generally horrible at reading off a script… period. I’ve even known people who claim to be awesome at reading from a script who still stink at it.

The other problem with reading off a script is that if the conversation ends up veering away from the script you’re really, really in a pickle.

For these two reasons people who might be smart in real life end up sounding stupid when they’re reading from a script. Who would you rather talk to on the phone at your house. Someone who just wants to have a conversation with you or someone who is nervous reading from a script? I rest my case.

However, I don’t believe that the concept of a script is a bad idea. I just think the execution is usually bad. It can be equally disastrous to pick up the phone and call a prospect without any idea at all about what you’re going to say. Nerves will kick in and you’ll end up, again, sounding stupid because unless you’re uber confident and know everything about your business you’re going to get stuck along the way.

So what’s a home based business owner to do? Here is the answer that I have come to. Rather than using a restrictive script try using a general outline.

The outline will give you talking points and a basic way of getting from A to B but it won’t put the words in your mouth which will end up making you sound more like you and less like a robot. The outline will also ensure that you won’t get lost along the way because you’ll have the guideline there that you can go back to.

If you already have a script that you like you can use the script. Just break it down and instead of using the actual verbiage of the script just type out the main talking points.

I hope that this article will help you see that using a traditional telephone script for your home based business may not be the best option for you. Don’t let something silly like a script stop you from having success in your home based business.

Jikly Batista

http://mymlmsuccess.info








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